19 Jan Top 5 SMB Tech Trends To Rule In 2018
SMBs are one of the most dynamic segments and are becoming much more aware of how integral technology is to business success in recent years. The year 2017 has been a spectacular one in the technology arena for the small and mid-sized companies and it will surely pick-up further this year. Here are five tech trends SMBs can look for in 2018.
Data will continue to be the King– The rise in the data will still be the king next year. As a major asset to organizations, the challenges around storage, managing and security of data will be a key concern for SMBs. Data will be the base for many upcoming and existing technologies. The enormous data will bring machine learning, analytics and AI to the mainstream.
Advancement of AI– Artificial intelligence will present an amazing opportunity not only for enterprises but for other sectors such as finance, healthcare, education and banking. The rise in data has fuelled more algorithmic and real-time approaches to addressing various issues. The advancement in AI can prove to be great when it comes to Big Data, analysis, and routine tasks. The ability of machine learning to analyze the big data will help reduce the chances of error and will able to build predictions based on previous data. AI will enhance customer experience and the rise of chatbots will help serve better customer service which can effectively result in reduced costs, higher security and improved performance.