21 Jul These companies are practising what they preach with diverse workplaces
DIVERSITY and inclusion: it’s undeniably a hot topic in business today, but is it just a nice corporate way of saying, “Look at us, we’re progressive, we care!” or is there an on-the-ground impact? To find out more, I spoke to eBay’s Rhonda Doyle about the company’s recent Diversity and Inclusion report, and how it plays out in practice.
In Ireland, eBay can certainly stand over its gender diversity; where the global breakdown is 68% men and 32% women, here the staff is 53% female. I wondered if this was due to the nature of the work, which is primarily customer services.
“Our customer support would be a large portion of what we have on site,” says Doyle, “But actually we have a lot of other roles too — HR, content writers, project management, and technical roles as well, and even in our tech teams we have a lot of gender diversity.”
So how has this come about — what’s different about the culture in Ireland?
“We’ve been lucky; even when we set up we always had a good mix of male and female staff. And that’s helped the balance over the years. I think it’s just wrapped into our culture.”
Doyle says that when they started looking at diversity and inclusion in Ireland, people asked why they needed to focus on something that was already working well.