15 Aug The Tech Industry Is Getting Very People and Culture Focused, Here’s Why
The truth is, if you’re after things like tip top business performance and productivity, you’re going to have to take care of your people first. Some companies have had to learn this the hard way, but they are learning.
We’ve seen it unfold in a series of media-fueled dramas in the tech industry. From the scathing Amazon exposé in 2015 to Uber’s recent string of PR scandals, the importance of a people-focused company culture is now rising in the ranks. Things like employee well-being, diversity and inclusion are fast becoming a priority, and this is reflected in the rise of a number of new, hyper people-focused roles within the tech industry.
WIRED began exploring this in 2015 with its “Is This a Real Job” series, where it explained relatively new roles such as the Growth Hacker or Customer Success Manager. These jobs are laser-focused on user psychology, and creating a top notch product experience for people.