The IT Function in the Digital Age

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“What does digital mean for the IT function, and how can your IT function transform to adapt?”

The identity of IT within an organisation is amid a seismic shift thanks to the myriad developments in technology, consumer behaviour and business best practice. These developments include:

  • The increasing desire for an Optimum, Uncompromised Technology Experience for staff and customers ‘anytime, anywhere’
  • The emergence of the Internet of Things – the blurring of the physical and virtual world – allowing the IT landscape to grow dramatically. This ranges from the ubiquity of smartphones and tablets to developments in wearable technology and smart buildings
  • Increasing enthusiasm for Computing Everywhere and Advanced Analytics equipping organisations with the ability to manipulate, interpret and make informed business decisions based on Big Data from countless and increasing sources
  • The Consumerization of Technology shifting the balance of power away from IT as other parts of the organisation have increasing autonomy over IT spend
  • Developments in Social Technologies and changes in Workplace Demographics and Attitudes enabling staff to demand more organisational transparency and the democratisation of data
  • The proliferation of data and connected devices increasing the threat and consequences of cyberattacks

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