Mobile World Congress 2018 | 26 February to 1 March

Mobile World Congress 2018 | 26 February to 1 March

A time for bold decisions: The convergence of market pressures and new technologies creates an opportunity for telecom companies to redefine themselves.

Growing competition from global tech giants, shifting sources of competitive advantage, and falling returns on invested capital increase the pressure on telecom operators. At the same time, machine learning, digitization, and artificial intelligence offer the ability to dramatically alter the operator cost structure, redefine the customer experience, and transform what it means to be a mobile operator.

The path to reinvention

Growing mobile-data usage coupled with financial and competitive pressures requires mobile operators to embrace transformation.

The opportunity for mobile operators

McKinsey senior partner Eric Kutcher discusses what it will take to build the operator of the future.