14 Nov Ed Tech: Gecko Labs secures £1m in investment
The investment aims to increase staff numbers, fund an innovative ‘live chat’ system connecting universities and potential students, and crucially, make steps into the North American markets.
The Chat function has recently been launched, with a number of the 80 worldwide institutions Gecko work with already signed up.
Gecko Chat will enable university staff to centralise responses to conversations across many online platforms without having to be logged into multiple systems
Matthew Lanham, Gecko Labs founder and CEO, explained that traditional chat bots can be ineffectual for modern learners.
“Existing live chat systems only work whilst the student is looking at the website, they tend to be a little clunky, especially on mobile [platforms] which is where students are spending most of their time.”