Our digital transformation efforts are making DWP services simpler and faster for the department’s 22 million customers. We’re reimagining user experiences, making DWP more effective and efficient, and improving outcomes for society. A vision as ambitious as this on a scale larger than most FTSE 100 companies requires the best talent across the country.
We’re hiring but we are different
Central to this transformation is a relentless focus on culture and capability. We believe in the power of diversity in making great things happen and I’m passionate about redressing the gender balance in digital roles.
At DWP Digital, we take business ownership of designing and delivering outcomes – which is why we never use the word ‘business’ to exclude ourselves. We are not looking for IT talent to deliver requirements defined by the business. We are not a service provider content with meeting our service level agreement. We challenge ourselves to understand our business and decide what is best for our business.
We recognise that this view excludes many in the IT profession who are used to waterfall delivery. And because we care about long-term careers of colleagues who join us, it’s better for you to know upfront that we’re looking for business owners and change leaders who understand how to design and develop solutions to deliver outcomes.
Digital transformation on this massive scale can only be led by participative leaders. Participative leaders lead with their tenacity, enthusiasm, understanding of what they do, curiosity to learn from the best across industries and the ability to deliver through matrix teams.
Secondly, we are only as good as the talent in our teams who we work with to apply design-thinking, innovative technologies and agile iterative approaches to re-imagine business outcomes. This is why we’re hiring hundreds of specialists in roles including user researchers, business architects, hybrid cloud engineers, software developers and product owners. We’re looking for experts who are interested in making a genuine difference to society and who thrive on complex and unique challenges to drive forward the UK’s biggest digital transformation.